The advent of science and technology has altered the ongoing functions in the country. With such intellect, the state of Punjab has been proving its superiority over the other states in the country. Keeping in view, the menace of exploitation of the consumers owing to defective electric meters, The Punjab State Power Corporation Limited (PSPCL) has been working efficiently towards putting a halt to the consumer’s sufferings.
The Punjab State Electricity Board (PSEB), the statutory body which was formed under the Electricity Supply Act, 1948 has been unbundled into two apex organizations which are –
- The Punjab State Power Corporation Limited (POWERCOM)
- The Punjab State Transmission Corporation Limited (TRANSCO)
Cognizant to the needs of the consumers, The Punjab State Electricity Regulatory Commission (PSERC) issued a notification on 21 June, 2013 amended the powers accorded under the Section 181 of the Electricity Act, 2003. The amendments to the regulations comprised of Transfer of ownership and provision of other services, Supply and installation of meters, Replacement of defective meters, within five days of complaint, Inspection regarding unauthorized use of electricity, theft of electricity and assessment of electricity charges in the cases of unauthorized use or theft.
In contrast to these amendments, The Punjab State Power Corporation Limited (PSCPL) simplified the procedure for the release of electricity connection which contributed in making the electricity supply in the state hassle free, prompt and efficient in providing services to the consumers. One of the major hindrances of electricity supply in Punjab was the defective or spurious electric meters which would lead to inflated bills regarding the electricity consumption.
In order to curb this menace, The Punjab State Electricity Regulatory Commission (PSERC) gave approval to six private companies from Kolkata, Bengaluru, Udaipur, Chennai, Ahmedabad and Pune to test energy meters of consumers. This initiative has been contributing towards timely check of the electric meters, consumer satisfaction and potent electricity supply in the state. The Punjab State Power Corporation Limited (PSCPL), displays all the necessary and valid information such as the email id, address and phone numbers of the private companies for meter checking at all sub – division and division offices, to further annex to the consumer convenience.
Prior to a century from now, the country was not so developed about the means of information and communication. However, with the advent of technology disseminating information has become a child’s play. Needless to say, the responsive contribution of The Punjab State Electricity Board (PSEB), has helped in accelerating the growth of electricity supply and consumer convenience in the state.